Employers spend time and money making sure that they have the best plans in place to help them attract and retain talent. However, many times little to no time is spent on defining the "process" in which benefits are offered. Examples:

How is eligibility tracked?

How will the benefits be enrolled?

Who will update the carrier(s)?

How does payroll get updated with the proper deduction amounts (at the proper time)

What about the COBRA initial notice?

Who audits the carrier bill(s) and ties out to prevent cash leaks?

These are some basics - but most Employers overlook! Click here for a short video on more details & discussion on this topic.