Many Employers spend almost all of their time and effort in preparation for Annual Enrollment. However, it's important to spend time on the back side of enrollment to gauge feedback. Tracking employee satisfaction, engagement, and feedback on the benefits offered is important so that adjustments can be made to make sure everyone is getting the most out of the dollars spent. This is part of the service provided by CBA to our Clients - which allows us to have meaninglful conversations around data points to ultimately make better decisions.